Child Friendly Privacy Policy
Children's Privacy Notice
Hello!
Welcome to the St Helens Arts In Libraries Service!
When you join one of our workshops, clubs, events or projects, we sometimes need to collect a little information about you.
This notice explains:
- What information we collect
- Why we collect it
- How we keep it safe
- Who we share it with
- Your rights
Our full privacy policy can be found on https://artsinlibraries.sthelens.gov.uk/article/10999/Privacy-Policy
What is personal information?
Personal information is information that tells us who you are.
This might include:
Your name
Your age
Your email address
Your phone number
Your postcode
Your parent or carer's contact details
Medical information (only if we need it to help keep you safe)
Sometimes we don't need any personal information at all.
For example, if you complete one of our anonymous surveys, nobody knows which answers belong to you.
Why do we collect it?
We only collect information when we have a good reason.
We may use it to:
Book you onto activities
Send your tickets
Contact you if something changes
Keep you safe during activities
Make sure everyone can take part
Register Arts Awards
Improve our events and activities
We only collect the information we need.
Do you ask my parent or carer?
If you're under 13, we'll usually ask your parent or carer before collecting your information or signing you up for something.
Sometimes they'll complete forms on your behalf.
Who can see my information?
Only people who need your information to help run an activity.
This could include:
St Helens Borough Council Arts Service staff
Eventbrite - Our ticketing platform app
Trusted organisations helping us deliver activities
Arts Award organisations, if you're taking part in an Arts Award
Evaluation Questionnaires are anonymised, and information captured is sent directly to PriceWaterhouseCoopers (PWC) via a third-party platform called Illuminate
Everyone who handles your information must keep it safe.
Do you sell my information?
No.
We never sell your information.
We never let companies use your information to advertise to you.
Do computers make decisions about me?
No.
We don't use computers to make important decisions about you.
We don't profile children for advertising or marketing.
What about newsletters?
If you (or your parent or carer) sign up for our newsletter, we may know:
If you opened the email
If you clicked on a link
We only use this to make our newsletters better.
How do you keep my information safe?
We store your information securely.
Only authorised people can access it.
We work hard to protect your information.
How long do you keep it?
Only for as long as we need it.
When we no longer need your information, we securely delete it.
Your rights
You can ask us to:
Explain what information we have about you
Correct anything that is wrong
Stop sending emails
Delete your information (where we can)
Answer any questions you have
Need help?
If you're unsure about anything, ask us or speak to your parent or carer.
Arts Service Email:
ArtsService@sthelens.gov.uk
Data Protection Officer:
dataprotection@sthelens.gov.uk
You have the right to request a copy of the information that we hold about you.If you would like a copy of some or all of your personal information, you can make a Subject Access request via the online form www.sthelens.gov.uk/informationrequests or by emailing sars@sthelens.gov.uk
If you remain unhappy, you have the right to complain to the Information Commissioner's Office via www.ico.org.uk/global/contact-us
❤️Remember
✔ We only collect information we need.
✔ We keep it safe.
✔ We never sell it.
✔ You can always ask questions.